What you’ll do

• Welcome clients and create a warm clinic experience

• Manage appointments, waitlists and clinician schedules in Cliniko

• Handle enquiries, payments, invoicing and correspondence

• Support NDIS participants, families, referrers and provide assistance to the clinical team

You’ll thrive here if you

• Bring previous reception or clinical/medical admininistration experience

• Communicate clearly, warmly and professionally

• Stay organised and calm in a busy environment

• Know Medicare, Allied health and NDIS processes

• Have worked with clinic management software such as Cliniko

About the Role

This is more than a reception role. You’ll be the first point of contact for our clients, supporting families throughout their healthcare journey while ensuring our clinicians can deliver exceptional care.

Working closely with our Practice Manager and clinical team, you’ll be responsible for the day-to-day administration of the clinic, including:

• Greeting clients and creating a welcoming clinic environment

• Managing appointments, waitlists and clinician schedules in Cliniko

• Answering phones and responding to email enquiries

• Processing EFTPOS and HICAPS payments, invoicing and reconciliation

• Using Cliniko to maintain accurate and up-to-date client records

• Preparing client documentation and managing correspondence

• Liaising with NDIS participants, families, support coordinators and referrers

• Assisting with service agreements, reports and general administration

• Maintaining reception, treatment rooms and shared clinic spaces

• Clinic stocktake

• Supporting the team with general office and administrative tasks

• Assisting clinicians with MT Core Spinal Decompression follow up sessions (once trained)

About You

We’re looking for someone who:

• Has previous reception or administration experience (allied health, medical or healthcare experience highly regarded)

• Is confident using Cliniko (or similar practice management software)

• Has exceptional communication and customer service skills

• Is highly organised with excellent attention to detail

• Can prioritise tasks and remain calm & focused in a busy environment

• Works well independently while also being a supportive and proactive team member

• Demonstrates professionalism, empathy and confidentiality at all times

Desirable

• Experience working within allied health, medical practices or clinical setting

• Background or interest in sports and/or health

• Experience with NDIS, Medicare, DVA, Workcover private health processes

• Experience using clinic management software such as Cliniko or similar

Employment Details

• Part-time position (2-3 days per week)

• Additional hours available for holiday cover

• Days/Hours negotiable

• Immediate start available

• Above-award remuneration: $30-35 per hour
  (based on experience)

• Current Working With Children Check (or willingness to obtain)

Occupational Therapist (Part-time)

What you’ll do

• Assess functional abilities and create personalised plans

• Deliver evidence-led paediatric interventions

• Collaborate with families, schools and health professionals

• Support sensory, motor, regulation and executive function needs

What we offer

• Existing client base and waitlist

• Mentorship, training and CPD opportunities

• Competitive salary and performance-based bonus

• A modern clinic, social team and room to grow

AHPRA registration and relevant qualifications are required. Paediatric experience is highly regarded.

About the Role

You will work with children of all ages, helping them develop the skills they need to perform daily activities and achieve developmental milestones. Demonstrated experience working with children and experience with retained reflexes, neuro-motor development, ASD and ADHD highly desirable.

As an Occupational Therapist, you will be responsible for evaluating patients' functional abilities, developing personalised treatment plans, and implementing therapeutic interventions.

You will collaborate with other healthcare professionals to provide integrated care and support patients' recovery and rehabilitation process.

Your day-to-day tasks may include conducting assessments, reporting, collaboration with other health professionals, school visits and providing education and support to clients and their families on site as our fully equipped clinic and activity space.

Our Occupational Therapists provide education, strategies and care for children and families:

• developmental delays

• sensory processing issues

• neuro-motor development

• retained neonatal reflexes integration

• emotional regulation

• self-care skills

• fine motor skill development

• core strength, posture and coordination

• planning and executive function skills

• social skills

• attention / concentration

• behavioural concerns

• impulse control

• school readiness

What we offer:

• Beautifully appointed modern multi-disciplinary practice

• Busy practice with opportunity for fast growth

• Existing client base and waitlist

• Mentorship, training and CPD opportunities

• Competitive salary

• Performance based bonus

• Team social events

• Complimentary services and friends/family discounts

• New grads welcome to apply

Ideal Candidate:

• Occupational Therapy skills, including assessment and intervention techniques

• Knowledge of Medicine and Rehabilitation practices

• Excellent Communication skills to effectively interact with patients, families, and healthcare professionals

• Experience in Pediatrics is preferred

• Strong problem-solving and critical-thinking abilities

• Empathy and compassion for patients

• Ability to work collaboratively in a multidisciplinary team

• Bachelor's degree in Occupational Therapy

• Valid licenses, registrations and insurances to practice in NSW